Warranty We’ll repair or replace any Beastgrip-branded product that has a manufacturing defect covered in our warranty eligibility below for free up to a year after it was delivered. If you have bought Moment products from one of our certified outside retail vendors please provide proof of purchase to our customer support team. End user shall only engage RØDE Mic Malaysia authorized service contractor to provide warranty related services. It is the original purchaser's responsibility to keep the original proof or purchase safe at all times, as RØDE not oblged to provide a replacement of the original proof or purchase, and to transfer that proof of purchase to any subsequent owners of the RØDE … Also if there is a possibility of transfering the original retail receipt with the mic, even better. Please make sure to include your proof of purchase from Moment when reaching out to the third-party brands below for any warranty claims. The purchaser is required to present registered email copy and original proof of purchase document when service is required. Under the following circumstances, parts and labour will be chargeable even during the warranty period. As John suggests it is best practice (and a requirement of the T&Cs of our free extended warranty) to keep the proof of purchase, even if this is a second hand sale. … The offer is conditional upon retaining your purchase receipt as proof of purchase of the product or products, and the date indicated on your receipt will be the date of purchase for the purposes of the offer. Instructions 1. We also require a receipt or proof of purchase to complete your return. Warranty and product support for RØDE products is provided by RØDE directly. The purchase must have been from a participating RØDE dealer. RØDE will not accept any warranty replacement without the original proof or purchase of the RØDE microphone, or without the registration of the RØDE microphone during the extended warranty period. Warranty and product support for RØDE products will be provided by the manufacturer. RØDE microphone during the extended warranty period. During the month of August only, any customer in the UK or Ireland buying one of the RØDE models below from a participating dealer can claim their choice of $1 mic (M1, M2 or M3) by completing a simple online form, providing their credit card details (to pay the $1) and submitting their sales invoice as proof of purchase. The last day of making a claim is March 31, 2020. RØDE Microphones will not accept any warranty repair without the original proof or purchase of the RØDE microphone’s product, or without the registration of the RØDE microphone’s product during its extended warranty period. We do not accept returns for RØDE products - all RØDE sales are final.