No lights, no power, no anything. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. Welcome Forum, or learn about our So, if you can not charge, it is recommended to check the condition of the connector first. Procedure 2 – Use The Recovery Mode Step 1. Is there any solution? Embedded Controller (EC) Reset; 2. a school district, my Acer tab 10 Chormebook won't turn on totally dead. I purchase a new Chromebook Tab 10 with a build date back in June of this year (2018) and it started up just fine. I work for a school district too. I was able to solve this problem by myself, so let me explain the knowledge. jescott418 The battery should be back to its normal self and the indicator should reflect the full charge. Acer Community User Agreement. I have the same problem with my dead non charging Acer Tab 10 Chromebook ! Check out our Acer Community User Agreement. So, what are the rules of this place? What's Happening at Acer. Do not press any other keys). The problem: The laptop only turns on when plugged in, and the battery is stuck at 84%.Also, the battery LED on the side keeps blinking orange, don't know what that means but it's unusual. While still plugged in, hold the power button and power down the device. When you are holding these two buttons at … Register If you want to get involved, click one of these buttons! As the charge is run out of them they simply stop responding. If your device turns on but the screen stays black, hold down the Refresh key + … if I plug in a charger, nothing happens, only blinks twice LED and nothing more. Breaking the connection between the battery and the main board is the biggest cause of this problem. As battery drained completely, it is hard for lithium battery to get charged again. Battery Rate Discharge Check When plugged in I get nothing. Do a hard restart. Click on "Like" if you find my answer useful or click on "Yes" if it answers your question. I work for a school district and we have been introducing the tablets to the classroom very successfully with the exception of this little issue. Hi, Sorry to know that your Chromebook does not charge or power on. The power button and volume button solution worked for me. If you cannot charge your Chromebook, or if the Chromebook charges but drains quickly, you may have a bad battery or a defective charger. We want to recognize GAMING6698's dedicated efforts in the Acer Community. Do not power down or close the lid. (you should be greeted with a screen that says “Chrome OS is missing or damaged. Leave the Chromebooks plugged in for 6 hours to allow the battery to recalibrate and take a full charge. Chrome is a registered trademark of Google Inc.We are participants in various affiliate advertising programs designed to provide a means for us to earn fees by linking to affiliated sites. Unplug the Chromebook and you’re all set. However it is very discouraging that Acer hasn't come out with a easier solution to this problem instead to having to send them back for repair. We are trying them and we prefer them over iPads or any other tablet. AC Adapter Charge Verification; 3. in our I usually shut down, not sleep, my Chromebook laptops so at first I did that with the Chromebook Tab 10 tablet. We have been introducing chromebooks since 2013 and now we are going 1 to 1 with them for students. We recently purchased around 20 of this chromebook tabs for kindergarden students. I have No lights, no power, no anything. It looks like you're new here. Check The Charger Cables and Connected Outlet; 2. Embedded Controller (EC) Reset; Power Is Fading But Chromebook Won’t Charge. 1. the benefits of being a member! Leave the Chromebooks plugged in for 6 hours to allow the battery to recalibrate and take a full charge. By signing up, I accept the terms of the Acer Privacy Policy. TAIPEI, TAIWAN - Acer announced that it has been listed on the 2020 Dow Jones Sustainability Indices (DJSI) Emerging Markets Index. Imagine my surprise when it died in its sleep and wouldn't recharge. ACE Program and At any rate, I'd not be able to diagnose such on the Community. This email address has already been registered. GAMING6698 has become one of the main collaborators since joining the Community in November of 2019.On behalf of all our users and the Acer Team, we thank you for your dedication! In this terminal, the connector between the battery and the main board (red rect in fig1) is not soldered. 1. Get social and introduce yourself tab10 does not use bolts or adhesives in assemble, so it can be easily disassembled using commercial tools. Leaving the device plugged in, power it back up and you should see the battery level at full or close to it. Thanks a lot for answers. LED Indicator Light Functionality; 3. When you see that your Chromebook takes an unusually long time to charge or completely refuses to charge, you should examine the hardware before resorting to software fixes. As a workaround I request you to try below steps. Then I thought "well I don't have to shut down every time with my iPad so I'll just put the Tab 10 into sleep mode instead". Step 2. When my Chromebook tab 10 fully discharge can not charge or power up. I have exactly the same problem. Now, plug the AC adapter back in and leave the device as is. Chrome is a registered trademark of Google Inc. Unplug the device from the AC adapter and power it down completely. I work for
If you not able to charge the system, it could be an issue in either the ac adapter, battery, or the mainboard/power jack. By using this site, you accept Acer's Privacy Policy and the Hi, Sorry to know that your Chromebook does not charge or power on.